The customer service is great, she always fits me in when it's convenient for me and the lashes look just amazing, I don't have to wear make up, I'm disabled and paralyzed on my left side and have trouble doing make up on my left side but with her lashes I don't have to strain to get them even, they are already perfect!! And she's so sweet, always happy and is happy to be there doing your lashes. They stay on well past the 2 week mark for me and they always look fresh and even, I rarely lose any in between fills and I don't get watery eyes and lose corner lashes like other lashes!!! She uses the products she uses and that really says something to me!! Maggie is the best!!